{"id":6713,"date":"2014-08-14T05:51:31","date_gmt":"2014-08-14T12:51:31","guid":{"rendered":"http:\/\/www.technosolutions.com\/kb\/?p=6713"},"modified":"2019-01-31T02:47:49","modified_gmt":"2019-01-31T10:47:49","slug":"how-to-locate-log-files-of-topteam-web-server-version-8-x","status":"publish","type":"post","link":"http:\/\/www.technosolutions.com\/kb\/6713\/how-to-locate-log-files-of-topteam-web-server-version-8-x\/","title":{"rendered":"How to locate TopTeam Web Server Log Files (Version 8.x)"},"content":{"rendered":"<p><!-- Start ScreenSteps Content --><\/p>\n<div class=\"LessonContent\">\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Overview<\/h3>\n<div class=\"StepInstructions\">\n<p>The Log Files which are generated by <i>TopTeam Web Server<\/i> are stored in a folder. When you contact <a href=\"http:\/\/www.support-technosolutions.com\/index.php?pg=request\" target=\"_blank\" rel=\"noopener\">TechnoSolutions<\/a> in most cases, our support team will ask you to send the Log Files to them. The Log Files contain an account of all activities of the application.<\/p>\n<p>In this article, you will learn the procedure for locating Log Files of <i>TopTeam Web Server.<\/i><\/p>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Who should read this?<\/h3>\n<div class=\"StepInstructions\">\n<ul>\n<li>TopTeam Administrators<\/li>\n<li>System Administrators<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Prerequisites<\/h3>\n<div class=\"StepInstructions\">\n<ul>\n<li>You must have access to the server computer on which <i>TopTeam Web Server<\/i> is installed.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 1. Open the Internet Information Services (IIS) Manager and navigate to the Web Server Installation Folder<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/06\/wpid31646-media_1404454964406.png\" alt=\"wpid31646-media_1404454964406.png\" width=\"339\" height=\"414\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 2. In the installation folder, open the rest folder<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/06\/wpid31647-media_1404456186436.png\" alt=\"wpid31647-media_1404456186436.png\" width=\"275\" height=\"244\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 3. Open the Logs folder<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/06\/wpid31648-media_1404456461806.png\" alt=\"wpid31648-media_1404456461806.png\" width=\"266\" height=\"135\" \/><\/div>\n<div class=\"StepInstructions\">\n<p>The Logs folder contains the actual Log Files.<br \/>\nSelect the Log Files, zip them and send the zipped file to the TechnoSolutions Support Team.<\/p>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<div class=\"StepInstructions\">\n<p>Revised: May 3rd, 2018<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- End ScreenSteps Content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview The Log Files which are generated by TopTeam Web Server are stored in a folder. When you contact TechnoSolutions in most cases, our support team will ask you to send the Log Files to them. The Log Files contain an account of all activities of the application. In this article, you will learn the procedure for locating Log Files of TopTeam Web Server. Who should read this? TopTeam Administrators System Administrators Prerequisites You must have access to the server computer on which TopTeam Web Server is installed. Step 1. Open the Internet Information Services (IIS) Manager and navigate to <\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[280,52],"class_list":["post-6713","post","type-post","status-publish","format-standard","hentry","category-topteam-web","tag-installation","tag-web-server"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/paoaNA-1Kh","_links":{"self":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/6713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/comments?post=6713"}],"version-history":[{"count":16,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/6713\/revisions"}],"predecessor-version":[{"id":47037,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/6713\/revisions\/47037"}],"wp:attachment":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/media?parent=6713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/categories?post=6713"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/tags?post=6713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}