{"id":49506,"date":"2020-04-01T00:03:23","date_gmt":"2020-04-01T07:03:23","guid":{"rendered":"http:\/\/www.technosolutions.com\/kb\/?p=49506"},"modified":"2020-04-01T00:07:29","modified_gmt":"2020-04-01T07:07:29","slug":"how-to-enable-the-enable-debugging-feature-for-topteam-application-server-in-service-mode","status":"publish","type":"post","link":"http:\/\/www.technosolutions.com\/kb\/49506\/how-to-enable-the-enable-debugging-feature-for-topteam-application-server-in-service-mode\/","title":{"rendered":"How to enable the Enable Debugging feature for TopTeam Application Server in service mode"},"content":{"rendered":"<p><!-- Start ScreenSteps Content --><\/p>\n<div class=\"LessonContent\">\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Overview<\/h3>\n<div class=\"StepInstructions\">\n<p>TechnoSolutions Support department will often request you to send server log files to help you out with any issues related to Application Server, licensing, configuration, etc.<\/p>\n<p>This article describes how to enable the <i>Enable Debugging<\/i> option for <i>TopTeam Application Server<\/i> in service mode.<\/p>\n<\/div><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Who should read this?<\/h3>\n<div class=\"StepInstructions\">\n<ul>\n<li>TopTeam Administrators<\/li>\n<li>IT Support<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Prerequisites<\/h3>\n<div class=\"StepInstructions\">\n<ul>\n<li>Ensure that <i>TopTeam Application Server<\/i> is installed in Windows Service mode. Refer to the article <a href=\"http:\/\/www.technosolutions.com\/kb\/523\/determining-whether-topteam-application-server-installed-as-a-windows-application-or-as-a-windows-service\/\" target=\"_blank\">Determining whether TopTeam Application Server is installed as a Windows Application or as a Windows Service.<\/a><\/li>\n<li>Install <i>TopTeam Application Server<\/i> as a Windows Service. Refer to the article <a href=\"http:\/\/www.technosolutions.com\/kb\/307\/installing-topteam-application-server-as-a-windows-service\/\" target=\"_blank\">Installing TopTeam Application Server as a Windows Service<\/a>.<\/li>\n<li>Login as a Windows Administrator.<\/li>\n<\/ul>\n<p><strong>NOTE<\/strong>: The <strong>&#8220;<i>Enable Debugging&#8221;<\/i><\/strong> feature is available only from TopTeam Application Server version 4.021 onwards. Refer to the article <a href=\"http:\/\/www.technosolutions.com\/kb\/317\/how-to-find-the-topteam-application-server-version\/\" target=\"_blank\">How to find TopTeam Application Server Version<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 1. Open TopTeam Application Server Management Console<\/h3>\n<div class=\"StepInstructions\">\n<p>For more information, refer to the article <a href=\"http:\/\/www.technosolutions.com\/kb\/529\/how-to-run-management-console-for-topteam-application-server\/\" target=\"_blank\">How to run Management Console for TopTeam Application Server<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 2. Navigate to the Help &amp; Support tab<\/h3>\n<div class=\"StepImage\" style=\"margin:10px 0px;\">\n<img loading=\"lazy\" decoding=\"async\" style=\"padding:3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2020\/04\/media_1444892959726-1.png\" width=\"744\" height=\"589\" alt=\"media_1444892959726-1.png\" \/>\n<\/div>\n<\/p><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 3. Enable the Debugging option<\/h3>\n<div class=\"StepImage\" style=\"margin:10px 0px;\">\n<img loading=\"lazy\" decoding=\"async\" style=\"padding:3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2020\/04\/media_1444893429609-1.png\" width=\"703\" height=\"400\" alt=\"media_1444893429609-1.png\" \/>\n<\/div>\n<div class=\"StepInstructions\">\n<p><strong>NOTE<\/strong>: Enabling the Debugging feature will affect the performance of <i>TopTeam Application Server<\/i>.<\/p>\n<\/div><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 4. Perform the steps as requested by TechnoSolutions Support<\/h3>\n<div class=\"StepInstructions\">\n<p>Perform the steps as requested by Technosolutions Support or up til the point where you experienced the problem for which the request was raised.<\/p>\n<\/div><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 5. Go to the Information tab<\/h3>\n<div class=\"StepImage\" style=\"margin:10px 0px;\">\n<img loading=\"lazy\" decoding=\"async\" style=\"padding:3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2020\/04\/media_1444894172540-1.png\" width=\"741\" height=\"589\" alt=\"media_1444894172540-1.png\" \/>\n<\/div>\n<\/p><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 6. Save these files and send it to TechnoSolutions Support<\/h3>\n<div class=\"StepImage\" style=\"margin:10px 0px;\">\n<img loading=\"lazy\" decoding=\"async\" style=\"padding:3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2020\/04\/media_1444894424370-1.png\" width=\"715\" height=\"430\" alt=\"media_1444894424370-1.png\" \/>\n<\/div>\n<\/p><\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size:20px;\">Step 7. Disable or uncheck the Enable Debugging option<\/h3>\n<div class=\"StepImage\" style=\"margin:10px 0px;\">\n<img loading=\"lazy\" decoding=\"async\" style=\"padding:3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2020\/04\/media_1444894312745-1.png\" width=\"705\" height=\"399\" alt=\"media_1444894312745-1.png\" \/>\n<\/div>\n<\/p><\/div>\n<div class=\"LessonStep top\">\n<div class=\"StepInstructions\">\n<p>Revised: April 1st, 2020<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<p><!-- End ScreenSteps Content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview TechnoSolutions Support department will often request you to send server log files to help you out with any issues related to Application Server, licensing, configuration, etc. This article describes how to enable the Enable Debugging option for TopTeam Application Server in service mode. Who should read this? TopTeam Administrators IT Support Prerequisites Ensure that TopTeam Application Server is installed in Windows Service mode. Refer to the article Determining whether TopTeam Application Server is installed as a Windows Application or as a Windows Service. Install TopTeam Application Server as a Windows Service. Refer to the article Installing TopTeam Application Server <\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[283,356,357],"class_list":["post-49506","post","type-post","status-publish","format-standard","hentry","category-application-server","tag-application-server","tag-enable-debugging","tag-service-mode"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/paoaNA-cSu","_links":{"self":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/49506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/comments?post=49506"}],"version-history":[{"count":2,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/49506\/revisions"}],"predecessor-version":[{"id":49513,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/49506\/revisions\/49513"}],"wp:attachment":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/media?parent=49506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/categories?post=49506"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/tags?post=49506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}