{"id":33945,"date":"2017-05-19T22:40:12","date_gmt":"2017-05-20T05:40:12","guid":{"rendered":"http:\/\/www.technosolutions.com\/kb\/33945\/how-to-reset-user-password-in-topteam-via-web\/"},"modified":"2019-01-31T03:11:01","modified_gmt":"2019-01-31T11:11:01","slug":"how-to-reset-user-password-topteam-web","status":"publish","type":"post","link":"http:\/\/www.technosolutions.com\/kb\/33945\/how-to-reset-user-password-topteam-web\/","title":{"rendered":"How to reset User Password (TopTeam Web)"},"content":{"rendered":"<p><!-- Start ScreenSteps Content --><\/p>\n<div class=\"LessonContent\">\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Overview<\/h3>\n<div class=\"StepInstructions\">\n<p><i>TopTeam Administrators<\/i> can reset user passwords via the <i>Administration<\/i> section of <i>TopTeam.<\/i><\/p>\n<p>This article explains the steps for resetting user passwords<i>.<\/i><\/p>\n<p><span style=\"color: #000000;\">You can also reset user passwords using <i>TopTeam Desktop App<\/i>. For more information, refer to the article <\/span><a href=\"http:\/\/www.technosolutions.com\/kb\/1745\/how-to-reset-topteam-users-password\/\" target=\"_blank\" rel=\"noopener\">How to reset TopTeam User\u2019s Password<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Who should read this?<\/h3>\n<div class=\"StepInstructions\">\n<ul>\n<li>TopTeam Administrators<\/li>\n<li>TopTeam Users<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Prerequisites<\/h3>\n<div class=\"StepInstructions\">\n<ul>\n<li>You need <i>System Administrator <\/i>permissions to reset user passwords in <i>TopTeam<\/i>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 1. Navigate to the Administration section of TopTeam<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34799-media_1493370288735-1.png\" alt=\"wpid34799-media_1493370288735-1.png\" width=\"800\" height=\"327\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 2. Administration page opens, click Manage User Accounts<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34795-media_1486363417475-1.png\" alt=\"wpid34795-media_1486363417475-1.png\" width=\"676\" height=\"479\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 3. Manage User Accounts page opens, click Manage User Accounts<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34796-media_1486363589702-1.png\" alt=\"wpid34796-media_1486363589702-1.png\" width=\"648\" height=\"373\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Manage User Accounts page opens with a grid view of all TopTeam users<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34800-media_1486444041585-1.png\" alt=\"wpid34800-media_1486444041585-1.png\" width=\"800\" height=\"284\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">User password can be reset using one of the following two methods:<\/h3>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Method 1. By clicking the gear icon alongside a selected user<\/h3>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 1. Select a user from the grid and click the gear icon<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34801-media_1486363900857-1.png\" alt=\"wpid34801-media_1486363900857-1.png\" width=\"659\" height=\"520\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 2. Reset Password window opens, enter Password details<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34797-media_1486364690339-1.png\" alt=\"wpid34797-media_1486364690339-1.png\" width=\"410\" height=\"254\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Password is changed successfully message displays<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34802-media_1486365061403-1.png\" alt=\"wpid34802-media_1486365061403-1.png\" width=\"800\" height=\"385\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Method 2. By double-clicking a selected user<\/h3>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 1. Select a user from the grid and double-click<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34803-media_1486365662050-1.png\" alt=\"wpid34803-media_1486365662050-1.png\" width=\"710\" height=\"397\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 2. Selected user detail window opens, click the More drop-down menu<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34804-media_1486370498317-1.png\" alt=\"wpid34804-media_1486370498317-1.png\" width=\"745\" height=\"469\" \/><\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">Step 3. Reset Password window opens, enter Password details<\/h3>\n<div class=\"StepImage\" style=\"margin: 10px 0px;\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 3px; border: 1px solid #ccc;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-layzr=\"http:\/\/www.technosolutions.com\/kb\/wp-content\/uploads\/2018\/12\/wpid34798-media_1486371076306-1.png\" alt=\"wpid34798-media_1486371076306-1.png\" width=\"410\" height=\"254\" \/><\/div>\n<div class=\"StepInstructions\">\n<p>&#8220;<i>Password is changed successfully <\/i>&#8221; message<i> <\/i>will display.<\/p>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<h3 class=\"StepTitle\" style=\"font-size: 20px;\">See Also<\/h3>\n<div class=\"StepInstructions\">\n<p><a href=\"http:\/\/www.technosolutions.com\/kb\/22760\/how-to-set-password-change-rules-using-password-policy-settings\/\" target=\"_blank\" rel=\"noopener\">How to set Password Change Rules using Password Policy Settings<\/a><br \/>\n<a href=\"http:\/\/www.technosolutions.com\/kb\/22752\/how-to-set-password-strength-rules-using-password-policy-settings\/\" target=\"_blank\" rel=\"noopener\">How to set Password Strength Rules using Password Policy Settings<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"LessonStep top\">\n<div class=\"StepInstructions\">\n<p>Revised: September 28th, 2018<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- End ScreenSteps Content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview TopTeam Administrators can reset user passwords via the Administration section of TopTeam. This article explains the steps for resetting user passwords. You can also reset user passwords using TopTeam Desktop App. For more information, refer to the article How to reset TopTeam User\u2019s Password Who should read this? TopTeam Administrators TopTeam Users Prerequisites You need System Administrator permissions to reset user passwords in TopTeam. Step 1. Navigate to the Administration section of TopTeam Step 2. Administration page opens, click Manage User Accounts Step 3. Manage User Accounts page opens, click Manage User Accounts Manage User Accounts page opens with <\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[292,307,285],"class_list":["post-33945","post","type-post","status-publish","format-standard","hentry","category-topteam-web","tag-authentication","tag-password","tag-security"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/paoaNA-8Pv","_links":{"self":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/33945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/comments?post=33945"}],"version-history":[{"count":11,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/33945\/revisions"}],"predecessor-version":[{"id":47041,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/posts\/33945\/revisions\/47041"}],"wp:attachment":[{"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/media?parent=33945"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/categories?post=33945"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.technosolutions.com\/kb\/wp-json\/wp\/v2\/tags?post=33945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}